Amenities and miscellaneous services at New York JFK Airport

Amenities and services at JFK airport

Information Counters

You can find an information desk in the retail area of Terminal 4 and a Welcome Center outside the Arrivals Hall of each terminal. The latter offer assistance with onward travel, accommodation and other inquiries. In addition, customer service representatives are stationed at each terminal, easily identifiable by their distinctive red uniforms.

Travelers' Aid: available at designated counters located in the Arrivals Halls of Terminals 4, 7 and 8 (Tel +1 718 656 4870).

Banking services

ATMs

Terminal 1
West Arrivals and Departures levels, food court, gates 3 and 4.

Terminal 4
Baggage claim 2, east end of the Arrivals Hall, gates A3, B24 and B30, east and west retail halls, west end of the Departures level.

Terminal 5
Arrivals Hall, gates 6-7, 9-10, 23-29.

Currency Exchange

Terminal 1
Arrivals area, central hall.

Terminal 4
Arrivals level, Concourse B, gate 25, east and west retail area.

Terminal 7
Gates 3, 4, 5, 6 and 7, Arrivals area.

Baggage storage

Terminal 1
Luggage storage by SmarteCarte (Tel +1 718 751 1770)
Location: Arrivals ground level, public area.
Rates are daily (maximum 48 hours): valuables USD15.00, luggage USD25.00, special luggage USD35.00.
Bookings here
Baggage trolleys also available.

Terminal 4
Baggage storage by SmarteCarte (Tel +1 718 916 8963) and Accommodations Plus International (Tel +1 718 751 4020)
Location: Arrivals Hall.
Rates are daily (48 hours maximum): valuables USD15.00, luggage USD25.00, special luggage USD35.00.
Bookings here
Baggage trolleys are also available.

Terminal 8
Baggage storage by Meehgan Services (Tel +1 718 995 9292)
Location: Arrivals Hall.

*Rates are subject to change without notice.

Protective sealing service

Terminal 5
Check-in Hall.

Terminal 7
Check-in Hall.

 

Charging Stations

Terminal 1: gates 5, 7, 8, Welcome Center outside of the Arrivals area
Terminal 4: at all boarding gates
Terminal 5: Departures Hall, Welcome Center outside the Arrivals area
Terminal 7: at all boarding gates, Arrivals Hall, Welcome Center outside the Arrivals area
Terminal 8: Welcome Center outside the Arrivals area

Free Wi-Fi

Search for the "_Free JFK WiFi" network.
Select Free Unlimited WiFi.
24/7 Customer Support: Tel +1 800 880 4117

Medical services

A medical service office is located in Building 22A, which can be reached by free shuttle bus 24 hours a day, 7 days a week (Tel +1 718 244 1644). For medical emergencies, emergency medical technicians are available 24 hours a day. For assistance, call the police emergency number (Tel +1 718 244 4333).

Nursing Stations

Terminal 1: gate 1 outside the Air France Lounge
Terminal 4: Gates A3 and B31, west retail hall
Terminal 5: gates 1, 12 and 27
Terminal 7: gates 3-4 and 9
Terminal 8: third floor interior corridor, gates 14 and 42

Service Animals & Pet Relief Areas

Terminal 1: outside the east end of the Arrivals area
Terminal 4: near gate 31, outside the east end of the Arrivals area
Terminal 5: gate 28, outside the north end of the Arrivals area, Welcome Center
Terminal 7: near gate 9, outside the west end of the Arrivals area
Terminal 8: gate 38, outside the boarding area, middle island

Massages

Xpres Spa

Terminal 4, near gates B23 and B25, west retail area
Services: massage, nail care, rejuvenation

BeRelax
Terminal 5, opposite gates 6-7.