Amenities and various services at the New York JFK airport
Information Counters
An information kiosk can be found in the retail area of Terminal 4, and a welcome center located in the arrivals hall of every terminal. These centers offer assistance regarding onward travel, accommodations, and various other inquiries. Additionally, customer care representatives are stationed in each terminal, easily identifiable by their distinctive red jackets.
Travelers Assistance: Assistance for travelers is available at designated desks situated in every terminal of JFK Airport. You can find these desks at the welcome center on the arrivals level. Additionally, there is an assistance desk in the retail hall of Terminal 4 and on the departures level of Terminal 8.
Banking services
ATMs
Terminal 1
Arrivals Level - West, Departures Level - West, Food Court, Gates 3 and 4
Terminal 4
Arrivals Hall, Gate A4, Retail Hall - East and West, Gates B22 and B32
Terminal 5
Arrivals and Departures area, Gates 6, 7, 10, 12 and 23
Terminal 7
Near Security Checkpoint, Arrivals area, Gates 1 and 2, Food Court
Currency Exchange
Terminal 1 - Departures Level - W Concourse Gates 1-3 and in ATMs Arrivals and Departures Level West, Food Court, and ATMs from Gates 3, 4.
ICE International Currency Exchange - T1 Arrivals
Terminal 4 CXI - T4 - Gates B18, B31, T4 Arrivals, T4 Retail Halls East and West, T7 Arrivals, Departures, T8 Arrivals, Departures and Concourse C
Terminal 7 - in ATMs Gates 3-4, 7-8, Arrivals Area
Terminal 8 Arrivals Level Travelex Currency Exchange
Baggage storage
Terminal 1
Bag storage by SmarteCarte - Tel 1 718-916-8963
Location: Arrivals ground level, pre-security
Open Everyday / 7:00 AM – 10:00 PM EST
*Rates are daily (48 hours max): Valuable things USD15, luggage USD25, special luggage USD35.
Bookings here
Luggage carts and Bag Wrap services are also available
Terminal 4
Bag storage by SmarteCarte - Tel 1 718-916-8963
Location: Arrivals Ground Level
Open Everyday / 24 hours per day
*Rates are daily (48 hours max): Valuable things USD15, luggage USD25, special luggage USD35.
Bookings here
Luggage carts and Bag Wrap services are also available
*Rates are subject to change without notice.
Charging Stations
Terminal 1 in Gates 5, 7, 8 and in Welcome Center outside Arrivals Area
Terminal 4 in All Gates
Terminal 5 in Departures, Welcome Center outside Arrivals Area
Terminal 7 in Welcome Center outside Arrivals Area, Arrivals Hall and in Gates 6, 7, 8 11 and 12
Terminal 8 in "Welcome Center outside Arrivals Area"
Free Wifi
TSet wireless network to _Free JFK WiFi.
Select Free Unlimited WiFi and enjoy.
24/7 Customer Support: (800) 880-4117.
Medical services
A medical service office is located at Building 22A, reached by free shuttle bus 24/7 (tel. 718-244-1644). For medical emergencies, emergency medical technicians are available 24/7. For assistance, please call the police emergency number (718) 244-4333.
Nursing Stations
Terminal 1 Gate 1 outside the Air France Lounge
Terminal 4 Gates A3 and B31. West Retail Hall
Terminal 5 Gates 1, 12, 27
Terminal 7 adjacent to Gate 10
Terminal 8 3rd floor in an interior hallway, Gates 14, 42
Service Animal & Pet Relief
Terminal 1 Outside, Arrivals Area, East End
Terminal 4 Near Gate 31, Outside, Arrivals Area, East End
Terminal 5 Gate 28, outdoor, Arrivals Area, North End and Arrivals at Welcome Center (718) 656-4870
Terminal 7 Behind Hudson News near Gates 9 & 10 and Outside, Arrivals Area, West End
Terminal 8 Gate 38 and Outside, Departures Area, Middle Island
Massages, beauty and Spa
Xpresspa
Terminal 4, Near Gate B22
Phone: US +1 (718) 957-9175
Email: [email protected]
Hours: 10:00 AM-08:00 PM: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Services: Massage, Nail Care, Rejuvenation
Terminal 4, B Concourse, Near Gate B24
Phone: US +1 (718) 957-9171
Email: [email protected]
Hours: 08:00 AM-10:00 PM: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Services: Massage, Nail Care, Rejuvenation
BeRelax - Terminal 1 Gate 5 (Nail Care, Massage)