Frequently Asked Questions at John F. Kennedy Airport

Answers to passenger questions

JFK airport faqs

Covid: What to take into account when entering the United States?

All adult residents or foreign nationals traveling to the U.S. will be required to be fully vaccinated before boarding their flight. This is in addition to the current requirement that travelers show proof of a negative COVID-19 test taken within 72 hours of departure to the U.S. Once the vaccination requirement is put in place, the White House will ease all the country-specific restrictions on international travel that have prevented noncitizens who have been in the United Kingdom, European Union, China, India, Iran, Republic of Ireland, Brazil or South Africa in the prior 14 days from entering the U.S.

U.S. citizens and permanent residents who are not fully vaccinated will still be able to fly to the U.S., but they will see tougher testing and contact tracing protocols. They will need to be tested within 24 hours of boarding a flight to the U.S., as well as undergo testing upon return to the country. It remains to be seen, though, how the federal government will enforce the testing requirement upon return.

The U.S. will accept full vaccination of travelers with any COVID-19 vaccine approved for emergency use by the World Health Organization, including those from Pfizer, Moderna and Johnson & Johnson used in the U.S. Other vaccines are also approved by the WHO and used widely around the world, including from AstraZeneca and China’s Sinovac and Sinopharm, with varying degrees of effectiveness against COVID-19 and its more transmissible delta variant. The WHO is reviewing Russia’s Sputnik V vaccine but hasn’t approved it.

For further details, CLICK HERE.

Travelers Entering New York or New Jersey need to follow state specific testing and quarantine travel guidance. For details on the latest travel guidance, and information for essential workers, please visit the New York or New Jersey COVID-19 pages.

What is the fastest way to access to midtown Manhattan and downtown Brooklyn?

The LIRR (Long Island Rail Road) is a commuter train connecting Jamaica Station with Penn Station (Midtown Manhattan) as well as Atlantic Terminal (downtown Brooklyn) in 20 minutes (in both cases). Fares during Peak hours costs $10.75 and Off Peak $7.75. To get to Jamaica station from JFK airport terminals, you have to take the Airtrain (fare 7.75 USD - 10 minutes trip). The subway is a cheaper option but it takes 50 to 55 minutes.

What is the taxi fare from JFK airport to Manhattan?

Flat Fare is $52 to the first destination (plus tolls and tip). The taximeter and receipt should reflect that this trip is a flat fare. Taxis impose a $4.50 surcharge during peak hours (4-8 p.m. weekdays, excluding holidays), for a fare of $56.50. Learn more

Where are the Uber and Lyft Airport pickup location?

Lyft is available at the Cell Phone Lot and Limousine Lot and Uber pick up area is in arrivals or baggage claim area Terminals 1-4, and in departures level T5.

Is there free internet access?

Yes, there is free Wi-Fi internet access in all terminals. To connect, turn on Wi-Fi on your device, set wireless network to _Free JFK WiFi and select Free Unlimited WiFi and enjoy.

How to transfer between the terminals?

The 24-hour JFK AirTrain is the fastest and easiest way to move around JFK Airport. The system connects all passenger terminals to airport parking lots, the hotel shuttle pick-up area, the rental car center, and NYC’s public transportation network at Jamaica and Howard Beach Stations, where you can connect with the subway, the Long Island Rail Road, and public buses. AirTrain is free unless you start or end your journey at Jamaica and Howard Beach Stations. There, the fee is $7.75 USD. Learn More

How to connect JFK with Newark and Laguardia airports?

From JFK to LaGuardia run ETS Air Shuttle (718) 221-5341 and All County Express (800) 914-4223 Rates: (22 USD) - Journey Time: 45 to 60 minutes.

From JFK to Newark Liberty run the ETS Air Shuttle (35 usd - 60 to 90 min).

What to do in case of a long layover?

There are many duty free shops (in terminals 1,4,5 and 7) and dining options in all terminals. JFK airport also offer a number of other amenities including Nursing suites, Beauty & Spa, Charging Stations, Service Animal & Pet Relief, Worship Spaces. In turn, there are several VIP lounges in all terminals with beverages, food, relax areas, etc and the TWA HOTEL in case you have several hours.

What to do in case of loss of valuables or luggage?

If you left your property on the plane or your checked baggage didn't show up you need to contact to your airline. If you left any items within the airport grounds (public and after security areas) fill this form or call 561-408-0101.

Is there a luggage storage service?

Terminals 1, 4 and 8 have this service. In Terminal 1 call (718) 751-2947 between 7 a.m. and 11 p.m. for prices and other details about luggage storage there. In T4, the luggage storage service is available 24 hours a day in the Arrivals Hall - Accommodations Plus International Tel - (718) 751-4020. In T8, the service is located in the arrivals area - Meehgan Services - tel (718) 995-9292. Depending on the size of the luggage, the rates range from $ 4- $ 16 per day.

What to do in case of feeling lost, or with no money, passport or missing the flight?

In case of an extreme situation, the Traveler's Aid (a not-for-profit organization), furnishes both professional and volunteer staff who provide emergency assistance to customers who are lost, confused, uncertain, or who have lost airline tickets or traveling papers (passport, visa, certificate of birth, etc.), or with insufficient funds, separated from traveling companions. Also in case of the disabled or elderly traveling alone, or who incur other circumstances which would preclude them from continuing on to their final destination.

You can find Traveler's Aid Volunteers at the Welcome Center in each terminal at JFK. Their office number is (718) 656-4870.

Is there any free parking area in JFK airport?

For those picking up a passenger, there are free Cell Phone Lots located less than five minutes from all terminals and provides a convenient place to wait for arriving flights. As an alternative, the Kiss & Fly free zone located at the AirTrain JFK Lefferts Boulevard Station, is also a pick-up drop-off area. Kiss & Fly enables travelers to simply hop on AirTrain for a fast and free ride to their terminal. See parking details

Are there currency exchange desks?

There are several international currency exchange desks located in Terminals 1, 5 and 8. In addition, you can find ATM cash machines in Terminals 4, 5 and 7.

Are there designated areas for smoking at the airport?

Smoking is permitted in designated areas outside each terminal.